I just wanted to thank you for all your help and understanding during Holly's house hunting journey. I know you were quite busy, but you always made time for us. I wanted you to know we all appreciate it.
I hope you are enjoying your mother's day
You are awesome Kyoung. Usually I have to stay on the onsite agents to get things done and you have stayed on top all through. Taryn is very excited and I am very pleased with how everything has gone. Not having worked with this builder yet I didn't know what to expect and am very impressed with the quality of work especially at this price point.
I look forward to working with you again in the near future.
Harry Norman Realtors
Amber: Hope you had a great holiday!. Just wanted to thank you and Christy and Steve for the great job you did taking care of my client. Although there were still a few items left to address, she had a big smile on her face at closing--and you may or may not know, this was a BIG decision for her--her first purchase alone as a single woman.
Thanks for your efforts! I look forward to another co-op with you in the future!
Richest Blessing for a MOST prosperous 2013!
I want to complement you on the great job you have done with the contract for the Pateria family. I was impressed with the easy of communication and the prompt follow up. I am working on another new construction sales contract (with another company) right now, and it is a "total disaster" !!
So, my compliments.
I recently purchased a JEH home in Stonehaven Pointe and was more than pleasantly surprised with how quickly and seamlessly everything went. Being a first time homeowner who had recently gone through a nightmarish process in trying to purchase a previous home, this experience was a breath of fresh air. The home we chose was perfect for us. Denine was a big help in getting things started and finished for us. She aided in making us feel confident that we were making a wise decision. On the back end, John was awesome in answering questions about the home and taking care of the finishing touches before we moved in. His attention to detail and willingness to get everything right while explaining what was being done was very much appreciated. I would highly recommend to anyone in the market for a pleasant experience in purchasing a new home that they look into JEH over here at Stonehaven Pointe, or at any of their communities in the area.
Happy New Year,
Dear Jamie, it is my pleasure to brag on Kyoung Kim, your agent at Herring Township. From the day my client and I sat down to discuss writing an offer through the entire process and closing, Kyoung was a consummate professional. He was knowledgeable, pleasant and prompt. Whenever there was a question and he said he would be back with an answer that day or the next, he always did. There are very few agents who actually do what they say they will and Kyoung always did what he said he would. He went above and beyond the call of duty several times. It was a pleasure doing business with Kyoung Kim and I was extremely impressed with the close working relationship that he has with Mike, the builder. It was a great team effort and the finished product is fabulous and we have one very happy client. Most of that is a direct result of the exceptional efforts of Kyoung Kim. You are blessed to have him on your team! We’ll look forward to more transactions with JEH Homes.
All the best to you and your Team!
I wanted to take the time to tell you of the great experience I had during my purchase process with JEH and working with Michael. I have recently purchased a new Townhouse in the Rosewood community and I must tell you that as a first time buyer, Michael made my process very pleasant. I received assistance and advice on a variety of issues ranging from getting a professional certified inspector, contacts to Forsyth County Utilities, scheduling walks after the inspections and over-all answering all my questions and concerns. Michael always gave me the courtesy of calling me back the same day and helping me find the answers and contacts I needed to be prepared for the closing process. I had him on speed dial and he always greeted me with a smile and quality advice. I look forward to living in the Rosewood community, and knowing that Michael is there to provide professional assistance, will make living at Rosewood a great experience.
--Best Regards, Christian, Rosewood Park
Thank you for working so hard on this. If there was a best builder agent award I would make sure you received it. You guys are truly one of the best in the industry, if not the best.
--Chelle Litchfield, Big Creek Township
Good afternoon and I hope this email finds you well. My name is Jeff and my wife and I bought one of your homes. I just wanted to tell you how much we have enjoyed our experience. We love the home, neighborhood and most importantly the level of customer service. In fact, that is why I am writing to you today. I just want you to know how much I have appreciated Mr. David Aurisch and Ms. Amber Dunlap. David was a huge help during both our initial and eleven month walk-through. He and his crew were both helpful and respectful during every appointment and were able to take care of our concerns in both a timely and efficient manner. Amber has also been extremely helpful and pleasant throughout this process. Thanks again for creating this positive experience for these two thrilled first time home buyers.
--Take care, Jeff and Hinda
My name is Latonya, I am writing to share my thoughts about my experience with your employees and my new home. I purchased a Marlow home in the Kennewick subdivision. I had the pleasure to work with several JEH Homes employees. Lisa, Bonnie and Joey are amazing. I am so thankful that I was able to work with such an elite group of people. Buying a home is a major part of one's life. However, to have people work with you and beside you to produce the home that you will live in for the next 30 years is no small job. Lisa Johnson, you have excellent customer service skills. In this type of business first impressions to customers such as myself can make or break a deal. You greeted me warmly and showed immediate concern with what I wanted and desired in a home. Lisa, you were a key part of my reasoning for purchasing a home from JEH Homes. I felt as if I were buying a home from a close friend. You have made my home buying experience a memorable one. Bonnie, thank you for making my trips to the office pleasurable. Joey, thank you so kindly for your expertise and making sure I received the home that I had envisioned. I love my new home-- it has all the comforts and qualities of a determined and dedicated company building homes and relationships that last. I am very pleased with my Marlow home, it is well crafted and very sturdy. I love each room in my home, they all have character and are very comfortable. The JEH Homes are more than just another home. They have taken time to give customers quality, comfort, optimal living space and luxury all under one roof. I would refer JEH Homes with the highest regards in customer service, selection of homes and quality. Thank you for blazing the trails.
Honored to own a JEH Home,
On behalf of the Charlot family, thank you for such a generous contribution. Many people could not believe the level of your generosity. Every single one of my family members is touched and is very appreciative for extending such big help. With school opening back up and some parts of Haiti slowly recuperating, many of our family members have gone back home. Our family size has reduced to 4 members. To provide some support back home, my husband I will be working on sending resources to some of the orphans in the streets of Port-au-Prince. We will keep you informed on this initiative. Once again, we thank you for all that you have done and for extending such a great hand to the family.
--Pierre and Natalie
(family from Haiti whom we assisted with housing accommodations after the Haiti earthquake)
Several months ago I was contacted by Michelle with a problem regarding a policy I purchased when I bought my home. Michelle called to assure me she would get the problem resolved with the third party company. If it was not for Michelle’s hard work, correspondence, humor, and diligent persistence the matter would not have been resolved. I would venture to say that JEH Homes is an oddity when it comes to upstanding companies. Once again I would like to express my sincerest appreciation for the efforts of Michelle and JEH Homes.
--Michele H, Herring Township
Overall it was a terrific experience. All teams I dealt with were very patient, willing to listen, work with me, go over details, investigate alternatives, etc. and have gone out of the way to make me and my family happy. This is my first home buying experience and it has been fantastic! Curtis, Mike, John and the teams they worked with at JEH Homes were great to work with and built me a very beautiful home. Thank you so much!
--Raza Shah, Baxley Ridge
Hello, My name is Jason, my wife Stacey and I recently purchased a home in Cottages at Greystone. We want to say how pleased we are with our new home and how happy we are. But, most of all we want to let you know what a remarkable job John Rao has done. During the homebuilding process from beginning to end he was always very respectable, kind and very easy to get along with. Being in the housing industry myself, I was nervous at first about buying a home someone else has built. But, having someone like John put a lot of my worries at ease. When I first met him I could tell he was someone we could work with, he was always on time and prompt for meetings, open to answer questions and most of all he was a genuinely nice guy. People and talent such as John are not easy to find, I think you definitely have a keeper and we just wanted to let you know that. He is someone we feel comfortable being around and from a building stand point he seems very on top of things.
--Jason, Cottages at Greystone
Dear Lisa and Bonnie,
Buying our first house in Kennewick Place was a daunting proposition. Your help made it all work for us. We appreciate all the patience that you put into assisting us locate and purchase our property. Both of you were very prompt in responding to our emails and phone calls. Thanks a lot for your wonderful service! --The Basguns Family, Kennewick Place
I want to express my gratitude to Lori Mason who conducted her professional duties with courtesy, patience, intelligence, and even a dose of humor. You should be congratulated for employing this talented agent as your sales representative. I have also been in contact with Brandi Helvey and find this young woman to share many of the same attributes as her partner. It has been a pleasure to analyze with Lori and Brandi the goals that a secondary home should possess for a families’ needs and wants. I am certain I can call upon Lori and Brandi to give me a professional and common sense advise as we move further into the completion of sale of the home and even thereafter.
--Jacqueline, Big Creek Township
Michael was one of the best agents I have met. He is kind, polite and very friendly nature guy. He was very patient in showing me all the models and answering all my questions appropriately. On a scale of 1-10 I rate 10 for him.
--Arjun, Pinnacle Glen
To Whom it May Concern,
Mike has been exceptional. His prompt attention and courteousness has really been appreciated. He is an exceptional addition to JEH Homes.
--Greg, Baxley Ridge
Everyone was very courteous and provided excellent customer service throughout the whole process. Both the agent and Builder provided service above expectations before and up to the Home Closing.
JEH as a whole seems extremely organized and in control. That confidence makes a WORLD of difference to a buyer. Also, each of the JEH agents went above and beyond (staying late on a Saturday night, returning my calls on their off days, etc.) to ensure I had all the information I needed. They were great! The folks over at Suntrust were awesome, too! Glenda, Beth and John were all super responsive, practically any hour of the day or night! They were always willing to answer questions, allay my concerns, etc. I would do business with JEH and SunTrust again in a heartbeat. I found the entire process, from the JEH Sales Agents (Brandon and Kyoung) to the mortgage process at Suntrust (Glenda, Beth and John) to have been about as painless as it could be. All the aforementioned people were high responsive, knowledgeable and easy to talk to. It made this monumental step a lot easier and more comfortable to take.
--Andrea, Deerfield Landing
Steven, the onsite builder, has done an outstanding job regarding problem resolution. He is courteous, professional and gets the job done. If it was not for Steven, my frustrations would be even greater. He deserves a great deal of recognition for his efforts to satisfy the homeowner. He is to be commended for his attention to detail and commitment to excellent customer service.
I've purchased several homes in my lifetime and everyone at JEH Homes was professional, courteous and eager to please.
--Leo, Deerfield Landing
JEH Homes staff did a great job. I am very pleased with the whole ordeal. I cannot wait to get settled in and kick up my feet.
--Christopher, Rosewood Park
In general very happy, able to close within a very short period, a couple of small things happened after move in but they were fixed promptly - no hot water, blinds fell down, shelf fell and a couple of shelves missing in the kitchen. Curtis (sales) very helpful! very happy with the experience.
--Alan, Suwanee Station
John the superintendent was great, he really knows his job.
--Eddie, Manor @ Kingswood
Kyoung and Kate were very friendly, professional and helpful! I was very impressed!
--Amy, Deerfield Landing
Very happy with the closing process - 45 minutes and we were done. Builder representatives were helpful and accommodating. I would definitely recommend friends and family to work with JEH Homes. Thanks for a great first-home-purchase experience!
--James, Deerfield Landing